Privacy Policy

Who we are

Our website address is: https://goodcleaningsolutions.com. This website is owned by the team from Crosspolination.com based in Austin, Texas and is a local specialty service division of our education and travel services company. This division was created in direct response to serve our community as a result of the Covid-19 pandemic and to provide a valuable service to fellow citizens and stay in business, while our quality international travel operations have been halted due to the lockdowns.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms, payment forms, download requests

When you request information from us through contact forms or downloaded materials we collect your email and name as well as possibly IP address in order to be able to provide you with the information requested. Likewise, when you order our services online through our website or social media sites we collect personal data such as email, name, address, credit card information, phone, business name etc in order to process your order and fulfill the service request for you. We keep this information in a secure customer data base in the cloud in order to fulfill future orders and send future offers that may be of interest to you.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics as well as Email and Social Media analytics to analyse your use of and interactions with our online presences.

Opt In/ Opt Out

You may opt in or opt out of our emailed communications at any time by requesting to do so online through our website or through our email at howdy@goodcleaningsolutions.com.

Who we share your data with

We do not share your data with any 3rd parties, nor will we ever sell your information, unless as part of the transaction to sell the business to new ownership, who may continue to service your account after such sale might ensue. We do partner with 3rd party software financial partners to manage your account, and process payments. We have carefully selected these providers based on their industry reputation and track record of applying the highest levels of privacy protection to your data in order to ensure a convenient and excellent service for you.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. We store your customer data in a cloud-based secure and industry reputed CRM system that is encrypted and secured by password.

Your contact information

Please contact us at 9009 FM 620, #1216 Austin Texas 78726 or online through our CONTACT US page on our website where you will find our best email: howdy@goodcleaningsolutions.com and our company phone number with any inquiries.

Additional information

How we protect your data

We will never sell your personal information to 3rd parties. Your information is gathered upon consent and/or when you request information of us through our website or social media channels to learn more or book a service with us. We use trusted 3rd party cloud based solutions to store your information that use secure and encrypted technology to process your requests and bookings. We do not store any payment information but use 3rd party professional solutions to securely process payments and transaction information.

What data breach procedures we have in place

Our technical employees do not process payments for you except through our pre-approved and encrypted pre-approved technology partners in order to protect your data. In the rare case that any of our partner payment providers experience a data breach, we will notify you as soon as possible to help you secure your account and protect your data. Only management that has been pre-screened and approved by our team will be allowed to process your data. We strongly recommend creating an online account with our system and pre-paying for services online so that we can safely manage your payments with us in the most efficient way possible.

What third parties we receive data from

We use remarketing and social media advertising to reach new and existing customers. Facebook, Google, Twitter, LinkedIn, Whatsapp, Instagram are among the services we use and you may receive targeted ads served to your accounts if you visit or use our website to order our services. You can opt out of individual email lists that we keep to send newsletters to you and you can email us with a specific request to remove you from social media campaigns as well. However, if you continue to book our service online you may be automatically re-entered onto these lists and will need to re-request removal as use of our website and social media platforms will automatically mean you consent to a new session of potential targeted ad campaigns from us unless you cancel with us. We do not target children and will make every attempt to remove them from our lists if we know they have inadvertently visited our sites and been added to our advertising lists.

What automated decision making and/or profiling we do with user data

We collect basic demographic data and personal data from you in order to be able to process your orders with us. When you visit and opt in to receive info from our website and/ or social media profiles you may automatically be added to our ad campaigns or to our customer or prospecting lists.

Industry regulatory disclosure requirements

We follow all local, national, and international privacy protection laws and best business practices in order to deliver our prospects and customers a reliable service.